Helpful Information

WILL CALL

Tickets purchased in advance and left for collection at “will call” will be available for pick up at the PAC box office during regular business hours or beginning one hour prior to the start of the performance.

 

SEATING

All of our performances are general admission and you are encouraged to sit wherever you feel most comfortable. The only exception is our Annual Holiday Concert, which does have assigned seating. The best seats available will be assigned to each patron as advance ticket orders are received. If you have specific seats you want to purchase for this concert, you can do this online or by calling the box office.

 

FEES

Georgia 8% sales tax and restoration fees (PAC only) are included in all ticket prices. Additional service fees for online or phone orders and ticket delivery may apply.

 

PARKING

Free parking is available in the two surface lots around the PAC and the HHSOM. There is a charge for parking in the PAC multi-level parking deck Monday through Friday until 10 p.m. For questions regarding parking, please call UGA Parking Services at

(706) 542-7275.

 

PHOTOGRAPHY AND RECORDING

Unless otherwise noted, photography, video, and/or audio recording of any kind are strictly prohibited during all performances.

 

USE OF LIKENESS

Patrons may be photographed, filmed, and/or otherwise recorded by Hugh Hodgson School of Music or PAC staff for archival, promotional, and/or other purposes. By choosing to enter any of our performances and venues, you hereby consent to such photography, filming, and/or recording and to any use, in any and all media in perpetuity, of your appearance, voice, and name for any purpose whatsoever in connection with this venue. You understand all photography, filming, and/or recording will be done in reliance on this consent given by you by entering this area. If you do not agree to this, please contact the house manager.

 

ELECTRONIC DEVICES

Please silence all mobile phones and other noise-making devices. Texting during performances is prohibited.

 

LATE SEATING

Late seating is subject to the discretion of the house manager.

 

CHILDREN

Children ages six and older are welcome to attend all performances, unless indicated for specific events. Children under the age of six and babies are welcome, however house management reserves the right to request a parent step out of the theatre should a child become disruptive. Parents and guardians are encouraged to exercise personal judgment when determining if programs are appropriate for their children. Please contact the School of Music at (706) 542-3737  with questions.

 

ACCESSIBILITY

Venues are accessible to people using wheelchairs or with restricted mobility. Please contact the box office to make special arrangements if you require special assistance. Parking spaces designated for handicap use are located near the entrance to the PAC lobby.

 

LARGE-PRINT PROGRAMS

Large print programs are available by calling the School of Music office at (706) 542-3737 at least 72-hours in advance of the performance.

 

DIGITAL PROGRAMS: BYO TABLET

As part of a green initiative to limit the number of paper programs wasted, we are encouraging patrons to come prepared with their tablets. We will begin using Issuu, an app that makes viewing online programs easier and more convenient. While this app is compatible with smart phones as well, they are best viewed on a personal tablet.

 

ASSISTED LISTENING DEVICES

Hearing augmentation headsets are available in the Performing Arts Center and may be checked out with a photo ID at the coat check desk in the lobby.

 

FOOD AND DRINK

Concessions are available for purchase in the Performing Arts Center lobby for ticketed events. Food and drink are prohibited inside the performance venues. Complimentary cough lozenges are available at the coat check desk. Please do not unwrap lozenges during performances.